We're a small editorial team. The fastest way to a useful reply is to send your message to the inbox that handles it. Below are the three we monitor, plus the one big category we can't help with, please don't send those to us, you'll just lose time.
Email: editorial@7updown.com
What goes here: Errors you've spotted, payouts that have shifted, tables that no longer exist, dead links, factual challenges to anything we've published. Screenshots help. Live-table timestamps help even more.
Response time: Within 48 hours, including weekends.
What happens next: If verified, the article is updated within 72 hours and a corrections note is logged on the page (see our Editorial Policy for the full process).
Email: partnerships@7updown.com
What goes here: If you operate a casino that carries the 5:1 Exact-7 Pragmatic Live table and want to be considered for the "Where to Play" page. Also for media partnerships, podcast guesting, and bulk content licensing.
What we say no to: Sponsored articles disguised as editorial, paid links, guest-post placements with backlinks to unrelated verticals, and any arrangement that asks for editorial review rights. We've turned down four of these in the last six months.
Email: press@7updown.com
What goes here: Journalists, researchers, regulators, and policymakers writing about Indian online-gambling content. We'll happily share our editorial process, gameplay logs, and traffic numbers under appropriate ground rules.
Response time: Same-day for credentialed press; 48 hours otherwise.
The single most common email we receive is a variant of "my deposit/withdrawal/account on [casino name] is stuck, please help." We are not the operator. We do not have access to your account, your wallet, your bet history, or your support tickets. There is nothing we can do.
If you have a player-support issue, contact the operator's live-chat or support email directly. Every operator we recommend offers 24/7 support, that contact information is on the operator's own site, usually in the footer. If the operator is unresponsive for more than 72 hours, your secondary route is your payment instrument (UPI dispute, bank chargeback, card issuer), not us.
editorial@7updown.com with the subject line "Confidential" and we'll move to a secure channel before you share details.हिंदी में भी लिख सकते हैं. हम पूरा रिप्लाई हिंदी में देंगे। You can write to us in Hindi; we will reply in Hindi.
For formal correspondence (legal notices, regulatory communication, partnership contracts), please first email legal@7updown.com for the registered correspondence address. We do not publish a postal address here to reduce the volume of misdirected mail; we will share it within 24 hours of an emailed request from a legitimate sender.
This site is operated from India. Disputes are governed by Indian law. See our Terms for the full jurisdiction clause.